---Protect Your right---
Our policy is to protect your right and guarantee your satisfaction with the service(s) that we provide. It is not affected to your rights under Consumer Right Act 2015 .
To allow us to provide a quality service as ecciciently as possible, you need to :
1. Ask for the service which you would like to have .
2. Inform our staff if you are allergic to any chemicals or substances before the receiving any treatment. Also, If you have DIABETES .
3. Whilst receiving any service please provide our staff with your feedback and or comments on their service so our staff can satisfy your requirements straight away .
4. Inform the staff / salon manager immediately if you have any concern relating to the salon , the staff, or any service .
5. Inform the staff / salon manager immediately if you have any concern that you have any infection or you have any other abnormal reaction or condition with respect to your nails or skin.
6. Children under 7 years old should be accompanied by an adult at all time. We wil not take any responsiblity if any accident happens to your child / children during your treatment at our salon.
7. We hold no responsiblity for the loss of your personal belonging while you are having the treatment at our salon.
8. Please do not touch any of the salon equipment . If handled wrongly, it can be very dangerous e.g. Nails Drills, Wax Warmer...
Please remember, Nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.
1. Traditional polish services are not guaranteed .
2. Enhancements and gel polish manicures are guaranteed for 1 week after your appointment. If you lose an enhancement or notice chips or lifting within 1 week, please call us to schedule a free repair.
3. You must arrange an appointment to have your nails ficed within 5 days of your initial service.
4. Repair after 3 days or for breakages, tears, and corner breaks will be charged.
5. We wil not be responsible for any breaking or infected nails, skin after you leave the salon.
No Cash refunds will be given after you left the salon. As soon as you have walk out the salon door that mean you have accepted and are happy with the service provided to you.
1. If you are not happy with your nails, hair or beauty treatments please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.
2. No refund will be given because you have simply changed your mind.